FAQ’s

We understand that you may have a few questions, so we’ve created a quick reference FAQ guide for commonly asked questions. If you still have a few of your own, call us on (772) 781-1759 and we’ll address your concerns.

Q. What kinds of businesses do you support?

A. MIS serves small, medium and large businesses and professionals. Our clients include healthcare, insurance, retail, and non-profit organizations. Whether you are a sole-proprietor with one computer, or a multi-facility organization, MIS has the expertise to solve issues and allow you to focus on what you do best – YOUR business.

Q. How experienced is your company and its technicians?

A. With a combined experience of over 100 years, MIS Consulting has been proudly serving South Florida since 1996.

Q. I currently have in-house staff, but require expertise for special projects. Will you work with our technician(s)?

A. Yes, we can manage projects in coordination with your in-house technicians as well as provide additional resources for special projects. Additionally, MIS offers on-demand support services when your internal resources are low.

Q. How do you charge for your work?

A. MIS offers monthly service agreements invoiced monthly net 30, and hourly rates invoiced at time of service for on-demand support. Additionally, MIS interviews potential service agreement clients at no charge and is happy to provide estimates for on-demand and special projects.

Q. What products do you recommend for our business?

A. MIS supports a wide variety of software, hardware, and accessories, including the ones we recommend here. Check this list often as our dynamic team of experts constantly update their expertise and certifications. Please click here to review products we recommend.

Q. What types of services do you offer?

A. MIS Consulting offers a comprehensive list of services for your business, including software development, system backups, and project management. Visit our services page for more details.

Q. Why should I choose to outsource my IT support rather than hiring an in-house technician?

A. IT outsourcing is a viable option that offers exceptional benefits that include: guaranteed professional service, increased efficiency and reduced costs, making it the preferred choice for thousands of businesses. MIS Consulting can provide your business with an outsourcing model that is flexible, affordable, in line with your business goals and addresses the unique needs of your organization.

Q. Do you support operating systems other than Windows?

A. Yes. Although MIS is a Microsoft Registered Partner, our technicians also support Mac OS X and Linux environments.

Q. Do you provide non-contracted support?

A. Yes, we offer both contracted and non-contracted support. Please contact us directly for more information.